Privacy Policy

Privacy Policy

Last updated: 01/05/2024

1. Introduction

This Privacy Policy outlines how Hunky Butler Service collects, uses, discloses, and protects your personal information when you engage our services or use our website.

2. Data We Collect

• Contact Information: Full name, email address, phone number
• Booking Information: Event address, date, time, service requested
• Payment Details: Processed via secure third-party platforms (e.g. Square or PayPal); we do not store card data
• Media: Photos/videos captured at events for promotional use (unless opted out)
• Website Usage Data: IP address, browser type, visit duration, device data

3. How We Use Your Data

• To manage bookings and deliver our services
• To communicate event confirmations and logistics
• To process payments securely
• To improve customer experience and our services
• For promotional purposes, with your consent

4. Lawful Basis

We rely on the following legal bases to process your data:

• Performance of a contract
• Legitimate interest (e.g. managing business operations)
• Consent (e.g. for email marketing, photo usage)
• Compliance with legal obligations (e.g. financial record-keeping)

5. Data Sharing

• With contractors booked to perform at your event
• With payment processors and financial systems
• With cloud-based storage or communication tools
• We do not sell or rent personal data to third parties

6. Retention Period

• Booking records: 7 years (for tax and legal compliance)
• Marketing data: Until you unsubscribe
• Media content: Until you request its removal or withdraw consent

7. Your Rights

• Access and receive a copy of your personal data
• Request correction or deletion
• Withdraw consent at any time
• Lodge a complaint with the UK ICO

8. Cookies

We use cookies to monitor site traffic and performance. You can adjust cookie preferences in your browser settings.

9. Security

Your data is protected through SSL encryption, restricted access, and secure third-party providers.

10. Contact

For privacy-related questions or to exercise your rights, please email: info@hunkybutlerservice.co.uk